Jan. 13
| Onboarding Employees: It’s More Important Now Than Ever*
Audience: Supervisors/Managers
|
Jan. 14
| Let Go and Stay Close: Skills and Techniques for Successful Delegation* Audience: Supervisors/Managers
|
Jan. 14
| Avoiding Burnout: Strategies for Managers to Create Better Work Culture*
Audience: Supervisors/Managers
|
Jan. 15
| Digital Communication: Better Emails and IMs* Audience: All Employees
|
Jan. 15
| Time Management for Managers* Audience: Supervisors/Managers
|
Jan. 27
| Supervising for Success I: Critical Skills for Supervisors* Audience: Supervisors/Managers
|
| Jan. 29 | Navigating Difficult Conversations* Audience: Supervisors/Managers
|
Feb. 2
| Discipline and Documentation* Audience: Supervisors/Managers
|
| Feb. 4 | How to Improve 1-1 Performance Conversations* Audience: Supervisors/Managers
|
Feb. 11
| Beyond the Script Customer Service Audience: All Employees
|
Feb. 19
| Introduction to Adult Learning: Enhancing Performance Through Active Training Audience: State Agency Trainers, Facilitators, and Subject-Matter Experts
|
| Feb. 26 | Time Management* Audience: All Employees
|
March 3
| Introduction to Adult Learning: Enhancing Performance Through Active TrainingAudience: State Agency Trainers, Facilitators, and Subject-Matter Experts
|
March 5
| The Resilience Factor: How to Build Resilience in Challenging Times*Audience: All Employees
|
| March 5 | Time Management for Managers*Audience: Supervisors/Managers
|
| March 10 | Digital Communication: Better Emails and IMs* Audience: All Employees
|
March 10
| Interpersonal Communication: Building Relationships, Improving Performance* Audience: All Employees
|
March 24
| Navigating Difficult Conversations Audience: Supervisors/Managers
|
March 25-26
| Conflict Management Audience: Supervisors/Managers
|
April 1
| Discipline and Documentation* Audience: Supervisors/Managers
|
April 7-10
| Heading into Retirement Webinar Series* Audience: All Employees
|
April 8
| Discipline and DocumentationAudience: Supervisors/Managers
|
April 14
| Onboarding Employees: It’s More Important Now Than Ever*
Audience: Supervisors/Managers
|
April 14
| Supervising for Success I: Critical Skills for Supervisors* Audience: Supervisors/Managers
|
April 16
| Time Management* Audience: All Employees
|
April 23
| Attendance Management Audience: Supervisors/Managers
|
April 23
| Managing a Distributed Workforce: Skills and Strategies* Audience: Supervisors/Managers
|
April 29
| Beyond the Script Customer Service Audience: All Employees
|
April 29
| Let Go and Stay Close: Skills and Techniques for Successful Delegation* Audience: Supervisors/Managers
|
May 6
| Running Effective Meetings Audience: Supervisors/Managers, Team Leaders
|
May 7
| Leading Change in Turbulent Times: Improving Your Team’s Adaptability and Performance Audience: Supervisors/Managers
|
May 19-21
| Supervising for Success I: Critical Skills for Supervisors Audience: Supervisors/Managers
|
May 20
| The Resilience Factor: How to Build Resilience in Challenging Times* Audience: All Employees
|
May 26
| Navigating Difficult Conversations* Audience: Supervisors/Managers
|
May 28
| Interpersonal Communication: Building Relationships, Improving Performance* Audience: All Employees
|
June 2
| Know Your State Government Audience: All Employees
|
June 3-4
| Conflict Management Audience: Supervisors/Managers
|
June 10
| Avoiding Burnout: Strategies for Managers to Create Better Work Culture*
Audience: Supervisors/Managers
|
June 16
| Leadership Skills for Non-Managers Audience: All Employees
|
June 16
| Managing a Distributed Workforce: Skills and Strategies* Audience: Supervisors/Managers
|
June 24
| How to Improve 1-1 Performance Conversations* Audience: Supervisors/Managers
|