Audience: Supervisors/ManagersComponent III - DOP-Policy 18Instructor: Aju James, Ph.D.Contact Hours: 6 Hours
Audience & Applicability:
This course is generally applicable to both classified and classified-exempt employees. It focuses on workplace best practices that are broadly relevant, with some guidance specific to the classified service. These elements are included to support cross-status understanding, especially for supervisors managing both groups or employees working alongside classified staff.
Classified-specific areas include (but may not be limited to):
- Types of performance conversations (coaching, performance counseling, progressive discipline)
Course Description:
How do you confront problems that arise in the workplace? Do you address employees who have missed commitments or may be exhibiting inappropriate behavior, or do you avoid them?
If you are looking for solutions to holding challenging conversations, this program is for you.
Navigating Difficult Conversations will help you:
- Identify barriers to effective communication;
- Learn a five phase model for holding challenging conversations; and
- Practice implementing the five phase model.
Join us for this research based, interactive program and learn new skills that will help you improve performance, develop better workplace relationships, and achieve results.
Navigating Difficult Conversations (OHRD225 / OHRD225-VT) - CLICK HERE TO REGISTER
| February 13 - March 6: |
Google Meet:
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February 20 & 27, 10:00AM - 12:00PM
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May 15 - June 5:
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Google Meet:
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May 22 & 29, 10:00AM - 12:00PM
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July 31 - August 21:
| Google Meet:
| August 7 & 14, 10:00AM - 12:00PM
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Nov. 6 - Dec. 1:
| Google Meet:
| November 13 & 20, 10:00AM - 12:00PM
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2025 Classroom Sessions:
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June 24
| 9:00AM - 4:00PM
| Capitol Bldg. 7 - WVSTC-Capitol Room
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August 20
| 9:00AM - 4:00PM
| Capitol Bldg. 7 - WVSTC-Capitol Room
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