Virtual Training: Supervising for Success I: Critical Skills for New Supervisors

Audience: All New Supervisors
Component I - DOP-Policy 18
Instructors: Mary S. Bolton, M.S., CPTD; Nicole Michaelis, M.A., M.P.A.; Bobbie Wisniewski, Ed.D.; Jon Castleberry
Contact Hours: 18 Hours

Please be advised: Successful completion of this class (i.e., a certificate of completion) requires both attendance at live virtual sessions and completion of several out-of-class group and paired assignments to process, practice, and reflect on class materials.  Failure to attend all live virtual sessions, group meetings, and complete all assignments will result in an incomplete for the class and require you to reschedule and retake it at a later time.  You are accountable to your assigned partners, and success in this course requires a commitment to show up for paired and small group work via Skype.

Please enroll in and complete the short online module, How to Be Successful in a DOP-OHRD Virtual Class,​ prior to taking your first Virtual Training.

Course Description:
Being a new supervisor in the public sector can be a complex transition.  How can you make sure you have the knowledge and skills you need to make the successful transition?  Supervising for Success I: Critical Skills for New Supervisors is designed for front-line supervisors who are beginning their careers as state government leaders.  The program has been designed to answer the questions that most often challenge new supervisors:

  • What are the differences between supervision and leadership?
  • What am I expected to accomplish in my role as a supervisor?
  • How do I avoid the ethical and legal minefields of supervision?
  • How do I keep myself focused and on-track?
  • How can I address performance gaps effectively and efficiently?
  • How can I create a motivating environment for my employees?
  • How do I promote employee accountability for results?
  • How do I handle difficult conversations with my employees?
  • How do I influence my supervisor?
  • How do I build trusting relationships with my staff and colleagues?
Your attendance in Critical Skills for New Supervisors (CSNS) will provide answers to those and other key questions about the challenging world of public sector management and leadership.  In the process, you will receive training on management tools, techniques, and systems critical to your effectiveness.  Invest in a successful future and sign up today!

Note: All new supervisors/managers must enroll in and complete Supervising for Success I: Critical Skills for New Supervisors as per DOP-P18 requirements.

SFS I: Critical Skills for New Supervisors - CLICK HERE TO REGISTER

​2021 1st Semester Sessions:
February 2 - March 11: Live Virtual Sessions:​
February 9, 16, 23, & March 2, 10:00 AM-12:00 PM
Group Meetings:​​
February 4, 11, 18, 25, & March 4, 10:30 AM
March 30 - May 6: ​Live Virtual Sessions: April 6, 13, 20, & 27, 10:00 AM-12:00 PM
Group Meetings: ​April 1, 8, 15, 22, & 29, 10:30 AM
June 1 - July 8: ​Live Virtual Sessions: June 8, 15, 22, & 29, 10:00 AM-12:00 PM
​Group Meetings: ​June 3, 10, 17, 24, & July 1, 10:30 AM

Course Schedule and Requirements at a Glance*




Week 1

  • Complete assessments and introduce yourself to your small group (meet Thursday)
  • Attend Live Virtual Session (Tuesday)

1.5 hours

Week 2

  • Complete assignments on your own and with small group (meet Thursday)
  • Attend Live Virtual Session (Tuesday)

4.5 hours

Week 3

  • Complete assignments on your own and with small group (meet Thursday)
  • Attend Live Virtual Session (Tuesday)

4.5 hours

Week 4
  • ​Complete assignments on your own and with small group (meet Thursday)
  • Attend Live Virtual Session (Tuesday)
​4.5 hours
Week 5
  • ​Finish final assignments on your own and with small group (meet Thursday)
​3 hours

*More specific information including instructions, links, and detailed course assignments will be provided at the beginning of the course.