January 6
| Navigating Difficult Conversations*
Audience: Supervisors/Managers |
January 20
| Early Planning for Financial Security*
Audience: All Employees |
| January 27 | Let Go and Stay Close: Skills and Techniques for Successful Delegation*
Audience: Supervisors/Managers |
| February 3 | Interpersonal Communication: Building Relationships, Improving Performance*
Audience: All Employees |
| February 9 | Avoiding Burnout: Strategies for Managers to Create Better Work Culture*
Audience: Supervisors/Managers |
| February 17 | Navigating Difficult Conversations
Audience: Supervisors/Managers |
| February 18 | How to Improve 1-1 Performance Conversations*
Audience: Supervisors/Managers |
| February 24 | Running Effective Meetings
Audience: Supervisors/Managers, Team Leaders |
March 1
| Discipline and Documentation*
Audience: Supervisors/Managers |
March 1-4
| Heading into Retirement Webinar Series*
Audience: All Employees |
| March 2 | Customer Service: Beyond the Script
Audience: All Employees |
March 4
| Leading Change in Turbulent Times: Improving Your Team’s Adaptability and Performance
Audience: Supervisors/Managers |
| March 9 | Time Management for Managers*
Audience: Supervisors/Managers |
| March 9 | The Resilience Factor: How to Build Resilience in Challenging Times*
Audience: All Employees |
| March 10 | Digital Communication: Better Emails and IMs*
Audience: All Employees |
| March 10 | Attendance Management
Audience: Supervisors/Managers |
| March 11 | Leadership Skills for Non-Managers
Audience: All Employees |
| March 18 | Interpersonal Communication: Building Relationships, Improving Performance*
Audience: All Employees |
| March 18 | Time Management*
Audience: All Employees |
| March 18 | Employee Performance Appraisal: Performance Management Basics
Audience: Supervisors/Managers |
| March 23 | Navigating Difficult Conversations
Audience: Supervisors/Managers |
| March 24 | Onboarding Employees: It’s More Important Now Than Ever*
Audience: Supervisors/Managers |
| March 30 | Navigating Difficult Conversations*
Audience: Supervisors/Managers |
| March 30 | Discipline and Documentation
Audience: Supervisors/Managers |
| March 31 | Creative Problem Solving
Audience: All Employees |
| April 1 | Discipline and Documentation*
Audience: Supervisors/Managers |
| April 1 | Let Go and Stay Close: Skills and Techniques for Successful Delegation*
Audience: Supervisors/Managers |
| April 13 | Working Across the Generations
Audience: Supervisors/Managers |
| April 20 | How to Improve 1-1 Performance Conversations*
Audience: Supervisors/Managers |
| April 20-22 | Supervising for Success I: Critical Skills for Supervisors
Audience: Supervisors/Managers |
| April 21 | Managing a Distributed Workforce: Skills and Strategies*
Audience: Supervisors/Managers |
| April 28-29 | Conflict Management
Audience: Supervisors/Managers |
| May 6 | Leading Change in Turbulent Times: Improving Your Team’s Adaptability and Performance
Audience: Supervisors/Managers |
| May 6 | Digital Communication: Better Emails and IMs*
Audience: All Employees |
| May 12 | The Resilience Factor: How to Build Resilience in Challenging Times*
Audience: All Employees |
| May 18 | Avoiding Burnout: Strategies for Managers to Create Better Work Culture*
Audience: Supervisors/Managers |
| May 18-20 | Supervising for Success I: Critical Skills for Supervisors
Audience: Supervisors/Managers |
| May 20 | Time Management for Managers*
Audience: Supervisors/Managers |
| May 25 | Leadership Skills for Non-Managers
Audience: All Employees |
| May 27 | Customer Service: Beyond the Script
Audience: All Employees |
| June 2 | Onboarding Employees: It’s More Important Now Than Ever*
Audience: Supervisors/Managers |
| June 3 | Navigating Difficult Conversations
Audience: Supervisors/Managers |
| June 8 | Know Your State Government
Audience: All Employees |
| June 10 | Creative Problem Solving
Audience: All Employees |
| June 16-17 | Coaching and Developing Employee Performance
Audience: Supervisors/Managers |
