Jan. 13
| Onboarding Employees: It’s More Important Now Than Ever*
Audience: Supervisors/Managers |
Jan. 14
| Let Go and Stay Close: Skills and Techniques for Successful Delegation*
Audience: Supervisors/Managers |
| Jan. 14 | Avoiding Burnout: Strategies for Managers to Create Better Work Culture*
Audience: Supervisors/Managers |
| Jan. 15 | Digital Communication: Better Emails and IMs*
Audience: All Employees |
| Jan. 15 | Time Management for Managers*
Audience: Supervisors/Managers |
| Jan. 27 | Supervising for Success I: Critical Skills for Supervisors*
Audience: Supervisors/Managers |
| Jan. 29 | Navigating Difficult Conversations*
Audience: Supervisors/Managers |
| Feb. 2 | Discipline and Documentation*
Audience: Supervisors/Managers |
Feb. 4
| How to Improve 1-1 Performance Conversations*
Audience: Supervisors/Managers |
Feb. 11
| Customer Service: Beyond the Script
Audience: All Employees |
| Feb. 19 | Introduction to Adult Learning: Enhancing Performance Through Active Training
Audience: State Agency Trainers, Facilitators, and Subject-Matter Experts |
Feb. 26
| Time Management*
Audience: All Employees |
| March 3 | Introduction to Adult Learning: Enhancing Performance Through Active Training
Audience: State Agency Trainers, Facilitators, and Subject-Matter Experts |
| March 5 | The Resilience Factor: How to Build Resilience in Challenging Times*
Audience: All Employees |
| March 5 | Time Management for Managers*
Audience: Supervisors/Managers |
| March 10 | Digital Communication: Better Emails and IMs*
Audience: All Employees |
| March 10 | Interpersonal Communication: Building Relationships, Improving Performance*
Audience: All Employees |
| March 24 | Navigating Difficult Conversations
Audience: Supervisors/Managers |
| March 25-26 | Conflict Management
Audience: Supervisors/Managers |
| April 1 | Discipline and Documentation*
Audience: Supervisors/Managers |
| April 7-10 | Heading into Retirement Webinar Series*
Audience: All Employees |
| April 8 | Discipline and Documentation
Audience: Supervisors/Managers |
| April 14 | Onboarding Employees: It’s More Important Now Than Ever*
Audience: Supervisors/Managers |
| April 14 | Supervising for Success I: Critical Skills for Supervisors*
Audience: Supervisors/Managers |
| April 16 | Time Management*
Audience: All Employees |
| April 23 | Attendance Management
Audience: Supervisors/Managers |
| April 23 | Managing a Distributed Workforce: Skills and Strategies*
Audience: Supervisors/Managers |
| April 29 | Customer Service: Beyond the Script
Audience: All Employees |
| April 29 | Let Go and Stay Close: Skills and Techniques for Successful Delegation*
Audience: Supervisors/Managers |
| May 6 | Running Effective Meetings
Audience: Supervisors/Managers, Team Leaders |
| May 7 | Leading Change in Turbulent Times: Improving Your Team’s Adaptability and Performance
Audience: Supervisors/Managers |
| May 19-21 | Supervising for Success I: Critical Skills for Supervisors
Audience: Supervisors/Managers |
| May 20 | The Resilience Factor: How to Build Resilience in Challenging Times*
Audience: All Employees |
| May 26 | Navigating Difficult Conversations*
Audience: Supervisors/Managers |
| May 28 | Interpersonal Communication: Building Relationships, Improving Performance*
Audience: All Employees |
| June 2 | Know Your State Government
Audience: All Employees |
| June 3-4 | Conflict Management
Audience: Supervisors/Managers |
| June 10 | Avoiding Burnout: Strategies for Managers to Create Better Work Culture*
Audience: Supervisors/Managers |
| June 16 | Leadership Skills for Non-Managers
Audience: All Employees |
| June 16 | Managing a Distributed Workforce: Skills and Strategies*
Audience: Supervisors/Managers |
| June 24 | How to Improve 1-1 Performance Conversations*
Audience: Supervisors/Managers |
