Audience: Supervisors/Managers
Component IV Credit Eligible
Instructors: Bobbie Wisniewski, Ed.D., SHRM-CP and Nicole Michaelis, M.A., M.P.A.
Contact Hours: 12 Hours
Audience & Applicability:
This course is designed for and fully applicable to both classified and classified-exempt employees. All content, examples, and guidance are relevant regardless of employment status.
Course Description:
This interactive, two-day program is designed to provide experienced supervisors and mid-level managers with the skills they need to be successful in a complex work environment.Specifically, managers will learn and practice how to:- Use team purpose, values, and goals to provide direction, foster teamwork, and promote accountability;
- Analyze and address performance gaps to maximize individual and team effectiveness;
- Leverage each employee’s motivational energy;
- Interpret and customize conflict styles to effectively grow and learn from conflict situations;
- Use decision making styles that are effective and appropriate; and
- Improve performance by facilitating employee engagement and empowerment.
If you are ready to take the next step in improving your skills, Leadership Essentials is the program for you!