Writing for Results


Audience: All Employees
Component IV Credit Eligible
Instructor: Nicole Michaelis, M.A., M.P.A.
Contact Hours: 12 Hours​ | 4 Hours (online version)

Course Description:
In the business world, we often introduce ourselves to others via our written correspondence. Because our writing has the potential to shape others’ perceptions of us, our abilities, and our agencies, it is imperative that all correspondence be succinct, accurate, and free of error.

During this two-day program, you will:
  • Discuss the writing process;
  • Explore different types of business writing;
  • Understand the correct use of punctuation and grammar; and
  • Practice writing and editing.
While you are learning how to improve your writing skills and getting help with your daily writing tasks, you will also discover the mystery of Julienne Smith. If you are looking for a fun, but very educational program, you should attend Writing for Results.

Writing for Results Class Materials:​


This course is available by Special Request or as an online course.