Clerical Examination Overview


All applicants for certain clerical titles are required to take and pass the Clerical  Examination. This one test encompasses the following clerical job titles:

  • Office Assistant 1, 2 and 3 (typing positions and non-typing positions)

  • Imaging Operator 1

  • Secretary 1 and 2

  • Administrative Secretary

Once your application is received, you will receive a notification from CourseMill.​ Your typing instructions will also be included with the test.

Test Breakdown:

Total Items: 100 question format consisting of 4- or 5-option multiple-choice answers (A, B, C, D, E)

Allotted Test Time: 3 hours

Passing Score: 47 out of 100

Test Components:

1. Reading Comprehension twelve (12) items. These items test your ability to read, comprehend, and apply written information. No previous knowledge of the material is required.

2. Interpersonal Skills ten (10) items. These questions relate to your ability to interact with coworkers, customers, and office visitors. They pertain to customer service, making objective decisions, following rules, showing interest and courtesy, and coping with conflict.

3. Math fourteen (14) items. These items pertain to basic math calculations (addition, subtraction, multiplication, division, averages, fractions, decimals, percentages, making monetary change, and time calculation).

4. Record Keeping and Forms Completion nine (9) items. Questions in this area will test your ability to keep basic records and check form entries. No previous knowledge of the specific record, procedure, or form is required.

5. Checking and Comparing eighteen (18) items. To answer these items, you will compare information (usually 3-4 lines) to detect differences (typos, format, transposition, punctuation, etc.). No previous knowledge of the information is required.

6. Sorting, Alphabetizing, and Filing eighteen (18) items. Items in this area indicate your ability to sort, alphabetize, and file information. Commonly accepted rules for alphabetizing and filing are used. Examples include names, addresses, titles, organization names, and abbreviations.

7. English Grammar, Effective Expression, and Editing nineteen (19) items. Knowledge of English grammar, effective expression, and editing are tested by questions on basic grammar rules, spelling, punctuation, word usage, and sentence structure.


​Typing

For the job classes of Office Assistant 1, 2, and 3, there are both typing and non-typing position options. For the job classes of Administrative Secretary, Secretary 1 & 2, and Imaging Operator 1, these titles require a typing test. 

  • The DOP's Typing Speed and Accuracy Test is a three (3)-minute timed test.

  • The minimum passing score is thirty-five (35) net words per minute, with 80% accuracy.

  • You must complete the typing test within ten (10) calendar days of taking the test.

  • After completing the test, please refer to the Typing Test Instructions. The instructions will contain a special access code that you will need to take the typing test.

  • You may only take the typing test one time within a thirty (30) day period.

  • IMPORTANT: Any falsification in the typing test procedure, such as allowing another person to take the test for you, is a serious violation of State law. All applicants can expect to have their typing skills re-tested by the employing agency if contacted for an interview. Failure to meet your claimed speed and accuracy level may result in permanent State employment disqualification and possible prosecution of all persons involved.